SupFolio Accessibility Statement
Updated: [March 2025]
At SupFolio, we are committed to making our platform accessible to all users, including those with disabilities. We continuously work to enhance the user experience for everyone and adhere to accessibility standards to ensure that SupFolio is inclusive and easy to use.
To maintain and improve accessibility, SupFolio takes the following steps:
Incorporating accessibility into internal policies – Our development workflow includes accessibility checks to ensure new features meet accessibility standards.
Providing accessibility training for staff – Our teams receive training on accessibility best practices to ensure continuous improvement.
Dedicated accessibility leadership – SupFolio has an accessibility lead responsible for monitoring and improving accessibility across our platform.
Setting clear accessibility goals – We establish and track key accessibility objectives to enhance our platform.
Formal accessibility audits – We conduct regular audits, including external evaluations, to identify and address potential issues.
The Web Content Accessibility Guidelines (WCAG) provide a framework for improving accessibility for individuals with disabilities. WCAG defines three levels of conformance: Level A, Level AA, and Level AAA. SupFolio aims to meet WCAG 2.1 Level AA and is actively working toward full compliance. Some areas of the platform may not yet fully conform, but we are committed to continuous improvements.
SupFolio is designed to be compatible with the following browsers:
Chrome (version 109 and higher)
Firefox (version 115 and higher)
Safari (version 15.6 and higher)
Edge (version 109 and higher)
SupFolio is optimized for use with assistive technologies, including:
Screen readers
Keyboard navigation
High contrast settings
While we aim to ensure compatibility with a wide range of assistive technologies, some combinations of browsers and tools may work better than others. If you experience any issues, please contact us.
SupFolio’s accessibility features rely on modern web technologies, including:
HTML
CSS
JavaScript
These technologies support accessibility standards and ensure smooth interaction with assistive tools.
While we strive to make SupFolio fully accessible, there may be certain limitations. Below are known accessibility challenges and our plans for addressing them:
Product images and descriptions – We are working to ensure that all product images include descriptive alternative text.
Keyboard navigation improvements – Some areas of the platform require enhancements for full keyboard accessibility.
Color contrast adjustments – We are optimizing contrast levels to improve readability for all users.
If you encounter an accessibility issue not listed above, please contact us so we can work on a solution.
We welcome feedback to improve accessibility on SupFolio. If you encounter any accessibility barriers, please contact us:
📧 Email: info@supfolio.com
We aim to respond within 5 working days.
For non-accessibility-related issues (such as supplier or order support), please contact our general support team
SupFolio is dedicated to ensuring an accessible and inclusive experience for all users. We appreciate your support as we continue to enhance accessibility across our platform.
